Mission critical & data center portfolios

The System

A walkthrough of what our system looks like.

The systemHow the whole thing fits together

We build your operating system inside the tool your teams already use, so status reporting happens on its own.

Your teams work the steps on their own project. Those steps roll up into the portfolio, and the numbers leadership reads are pulled straight from them.

LEADERSHIP PORTFOLIO PROJECTS 831 ON TRACKAT RISKDELAYED AMERS 12 PROJECTS DFW 02 PHX 01 CMH 03
What You Get
01 · The templateProject board. Your gold standard process, built in.

Your gold standard process is built into the template.

We learn the best way to run your projects, and then we build it into every project template.

TEMPLATE APPLIED · DATA CENTER CAMPUS v4 DFW 02 opened with 78 steps, 6 phases, owners and gates already in place THE PHASES Site PlanningDesignPermittingProcurementConstructionCommissioning 10 of 10 done7 of 18 done0 of 90 of 140 of 210 of 6 INSIDE THE DESIGN PHASE STEPOWNERDUESTATUS Design kick off meetingBasis of design issued Design development review50% construction document setIssued for construction Run with Design, Site Selection and Commissioning present Confirm capacity, redundancy tier and cooling approach Clash review is a gate, not a courtesy Any cost drift over 3% opens a change record automatically Procurement cannot release long leads until this closes RM RM JT JT AO R. MendesR. MendesJ. TanakaJ. TanakaA. Okoro Design leadDesign leadStructuralStructuralOwner PM Mar 04Mar 21Apr 09May 02Jun 13 Complete Complete Active Queued Queued
02 · The timelineProject board. What is ahead, and what is causing delays.

See what milestones are ahead, and see what is causing delays.

Q1Q2Q3Q4Q1 +1 Site PlanningDesignPermittingProcurementConstructionCommissioning A. OkoroR. MendesL. CastellanosD. WhitfieldS. ParkM. Ferreira Permitting slipped 3 weeks. Construction start moved the same day.
03 · AccountabilityProject board. Every open item, and who has it.

You know exactly where something sits, and with whom.

ITEMCAMPUSWITHSTATUSDAYS Switchgear submittal reviewStructural embed RFI, grid C4 Utility service agreement countersignFoundation redesign, soil condition Commissioning script package PHX 01DFW 02CMH 03PHX 01ATL 04 DW JT LC RM MF D. WhitfieldJ. TanakaL. CastellanosR. MendesM. Ferreira In review In queue Signed Escalated Queued 42 1113
04 · CommunicationProject board. One record, one thread.

Communication is now transparent.

Discussions and decision-making are clearly shown, and easy to refer back to when needed.

ONE RECORD Foundation redesign PHX 01 Owning teamMagnitudeCost impactApproverAppears on Design$340,000Director L2 Roadmap · Timeline · Risk Field engineer flags the soil conditionRaised on the construction board Design opens the change, sizes it L2Routed to the director. Nobody decided who Schedule impact lands on the timelineEvery downstream owner notified the same day Portfolio moves to at riskLeadership sees it without anyone reporting it
05 · EscalationsComes off the project board. Every cost and schedule decision in one place.

Escalations get their own board, tracked across the whole portfolio.

RAISED ON A PROJECT BOARD Cost and schedule impact entered as fields escalate ESCALATION BOARD Sized, owned, dated and tracked in one place returns DECISION LANDS BACK ON THE JOB Timeline and portfolio update the same day EVERY OPEN ESCALATION, ACROSS FOUR CAMPUSES ITEMCAMPUSSIZESITS WITHIMPACTSTATUS Add outlet at server roomFoundation redesign, soil condition Full scope change, building 2Cooling approach revision opened Mar 02opened Apr 11opened Apr 26opened May 08 DFW 02PHX 01PHX 01CMH 03 L1 Minimal L2 Moderate L3 Massive L2 Moderate Project managerDirectorExecutiveDirector A. OkoroR. MendesS. VanceR. Mendes $18k$340k$2.1M$96k Approved In review Executive In review 2 daysday 4day 6day 2
06 · The portfolioRolls up from the project boards. Status without a meeting.

No meeting required. No pinging three people on Slack in a panic. Everything is updated live for all to see.

DFW 02PHX 01CMH 03ATL 04 ON TRACK AT RISK ON TRACK ON TRACK LEADERSHIP REPORTING · ONE VIEW On trackAt riskDelayed 310 WRITTEN FROM THE STEPS, NOT FROM ANYONE'S RECOLLECTION PHX 01 moved to at risk. Long lead switchgear pushed 5 weeks, driving a dependency on the construction start. D. Whitfield notified and holds the item.
07 · OnboardingWhat the system produces. A new hire is useful in the first week.

The process is written into the reporting, so onboarding happens on its own.

The hiring process is simplified, because the expertise is built into the system.

WITHOUT THE SYSTEM The process lives in people's heads New PM shadows a senior PM for months Only the veterans can open a campus You are hiring for judgment you cannot verify 6 to 9 months before they are useful WITH THE SYSTEM The process lives in the board Every step, gate and owner is already written down The next action is visible on day one You are hiring for follow through, not tribal knowledge Useful in the first week DAY ONE · WHAT THE NEW HIRE SEES CMH 03 · SITE PLANNING PHASE · ASSIGNED TO YOU Confirm utility service application submittedStand up the design vendor kickoffIssue the geotech scope for bid the step tells you what "done" meansthe step tells you who has to be in the room next action, no one had to explain it Complete Complete Yours You are not training a person into the process. The process trains them.
Why it works

This is not an AI tool and we are not a consultancy. We work with your team to set up a completely custom system.

Automation is the last step, after we build a strong foundation.

Hannah Garrett · Founder, Seamless Operations